Contact Us

Use the form on the right to contact us.

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(347) 580-3804

IDUN Minerals is a full color make-up line based on pure mineral formulations. It has been developed in Sweden by a team of scientists and skin experts.

SHIPPING & RETURNS

Shipping & Returns

 

All orders, unless notified, will ship within 1-3 business days. Please note that shipping is not refundable.

 

Lost / Undelivered Packages

Once a package is assigned a tracking number and leaves our warehouse, the carrier is now responsible for that package.  If your item is lost, was marked delivered but you are certain you did not receive it, you will need to file a claim with the carrier.  Because of carrier claim policies, IDUN Minerals cannot file this claim for its customers, only the customer can open a claim.  We will do our best to expedite a replacement of your package, but we cannot refund or resend your items free of charge.

 

Returns

We will gladly accept returns and exchanges of unused makeup for up to 30 days after you receive your order. Please ship any returns that meet these criteria to

 

Please email us at alexander.benz@idunminerals.com if you have any questions regarding this.